What is spam?
In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.  TranscriptAust has a zero-tolerance spam policy.

Automated spam filtering
TranscriptAust's messaging systems automatically scan all incoming email and other messages, and filter-out messages that appear to be spam.

Problems with spam filtering
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by TranscriptAust's systems and host systems.  If you believe this has happened to a message you have sent, please advise the message recipient by another means.  You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from TranscriptAust
In the unlikely event that you receive any message from TranscriptAust or a message is sent using TranscriptAust's systems or host systems that may be considered to be spam, please contact TranscriptAust using the details below and the matter will be investigated.

Changes to this anti-spam policy
TranscriptAust may amend this anti-spam policy at any time by publishing a new version on this website.   Please check the website for updates.

Contact us
Should you have any questions about this anti-spam policy, please contact Transcription by Email at:     twa@transcriptionwa.com